The 42d Force Support Squadron has implemented a new Interactive Customer Evaluation Program to enhance customer satisfaction. The ICE program provides first rate customer relations by ensuring customer inquiries are handled in a prompt, courteous, and professional manner.
The 42d FSS wants customers to feel empowered by knowing their requests will be followed up on swiftly. It is important for FSS to receive input from our customers about programs and facilities that are doing well or need some improvement.
Customer feedback is used to help activity managers improve the overall quality of services. Customer satisfaction is always our top priority.
If you have any questions or concerns, please feel free to contact us so we can address the situation immediately.